FAQ's

How does HACH Skin define Clear Beauty?

The beauty industry has long been dominated by Clean Beauty, a movement that often markets itself around ingredient exclusion lists and the avoidance of so-called "harmful chemicals." While well-intended, Clean Beauty can sometimes rely on fear-based marketing, discouraging the use of certain ingredients without considering scientific advancements, formulation balance, or their actual role in skin health. At HACH Skin, we take a different approach. Clear Beauty is not about exclusion it’s about transparency. We don’t formulate based on trends, and we don’t remove ingredients simply for the sake of marketing. Instead, we prioritise both safety and performance, ensuring every ingredient is carefully selected for its proven function and compatibility with the skin. Every ingredient in our products is selected with purpose, explained with clarity, and included because it meets our high standards for efficacy and integrity. We don’t make unrealistic claims. We don’t promise perfection. We simply tell you what our products do and how they do it.

What does ‘Considered Beauty’ mean at HACH Skin?

At HACH Skin, considered means intentional. Every element of our formulations is deliberately chosen, refined, and purposeful. Nothing is included unless it serves a clear function. This philosophy extends beyond ingredients it shapes how we create, how we package, and how we communicate. We believe beauty should be thoughtful, effective, and free from unnecessary excess.

What is ‘Cultivated Beauty,’ and why does it matter?

Cultivated beauty is about careful development, not convenience. Every product we create is formulated from the ground up, developed in collaboration with expert formulators to ensure a result that is both intentional and uncompromising in quality. We don’t take shortcuts. Our formulations are original, intentional, and designed with purpose delivering a body care experience that is both effective and effortless.

What makes HACH Skin’s approach to body care 'Complete'?

Complete beauty means nothing essential is left out. Our scrub isn’t just an exfoliant it’s a multi-dimensional step in your body care ritual. Where many scrubs focus solely on polishing the skin’s surface, our approach goes further. We’ve carefully selected nourishing plant oils, emollients, and hydration-supportive ingredients that work together to leave skin feeling replenished, balanced, and well-conditioned. This isn’t just exfoliation it’s a complete body care experience.

How does HACH Skin refine and replenish the skin?

Refining the skin is about polishing away surface buildup that can leave it feeling rough or dull. Our scrub features a dual-exfoliation system, combining Sucrose (Sugar) and Volcanic Sand to gently buff the skin delivering a smoothing experience that is effective yet never abrasive. Maintaining hydration and balance is just as important as exfoliation. Our formula is infused with botanical oils and conditioning ingredients that work in harmony with the skin’s natural barrier leaving it feeling soft, supple, and replenished after every use.

What does it mean to support the skin’s appearance?

We focus on results you can see and feel skin that looks balanced, radiant, and feels hydrated. With ingredients like Kakadu Plum, Niacinamide, and Vitamin E, our formula is designed to enhance skin tone, texture, and luminosity. The result is skin that looks and feels its best refreshed, refined, and radiant.

Why is HACH Skin microbiome-friendly?

The skin is a living ecosystem, and its natural microbiome plays an essential role in maintaining balance. A poorly formulated exfoliant can disrupt this balance, leading to dryness or sensitivity. At HACH Skin, we take a considered approach to exfoliation designed to respect the skin’s natural balance. Our inclusion of Lactobacillus/Kakadu Plum Ferment reflects our commitment to formulating with integrity, using ingredients chosen for their compatibility with the skin and a refined, results-focused experience.

Why is HACH Skin meticulously formulated?

Meticulous formulation is about precision and purpose. Every ingredient in our scrub has a defined function, with nothing included for the sake of marketing. Our dual-action exfoliation system ensures an effective yet controlled smoothing experience. Shea Butter and Sunflower Oil help to retain hydration, while Niacinamide and Vitamin E work to support the skin’s overall appearance. At HACH Skin, we don’t formulate based on what’s trending or what’s missing we formulate based on what works.

How does HACH Skin transform body care into a ritual?

At HACH Skin, we believe a routine is just another step in the day, something you do without thinking. A ritual is different. It’s intentional. It asks you to slow down, be present, and feel the experience. Bodycare shouldn’t be a routine - it should be a ritual. Everything about our scrub from its texture to its fragrance to the way it melts into the skin has been designed to feel purposeful, effortless, and indulgent. The fine granules offer a gentle, sensory exfoliation experience, polishing the skin without feeling harsh. The oil blend absorbs seamlessly, leaving the skin feeling conditioned, hydrated, and refreshed. The fragrance is subtle yet sophisticated, enhancing the ritual without overwhelming it. It’s a moment just for you, quiet, considered, and entirely yours.

Is HACH Skin preserved? Why are preservatives used?

Yes, our formulation includes a carefully selected preservation system to keep the product safe, stable, and effective over time. We use a gentle, broad-spectrum combination of Caprylyl Glycol, 1,2-Hexanediol, Glyceryl Caprylate, and Caprylhydroxamic Acid. These are widely used, well-tolerated cosmetic preservatives that are considered safe at low concentrations particularly in rinse-off formulas like ours. At HACH Skin, we don’t remove ingredients for the sake of marketing. Preservatives are included with purpose, at the lowest effective levels, to maintain product integrity without compromising skin compatibility.

Why does HACH Skin contain fragrance?

Fragrance plays a subtle but meaningful role in the HACH experience. We include it to elevate the ritual, bringing warmth, sensuality, and a quiet moment of indulgence to your body care routine. Our signature scent is a refined blend of citrus and vanilla. It’s deliberately understated, designed to complement your other products, and intended to enhance, not overpower, your senses. We use fragrance at a low concentration, carefully chosen to deliver a soft, wearable scent without overwhelming the skin. As part of our Clear Beauty philosophy, we believe in full transparency: yes, our formula is fragranced, and we list it clearly. It’s included with intention as part of a sensorial experience that feels as considered as the formulation itself. Our fragrance is composed of 60% naturally derived materials and 40% synthetic, carefully balanced for safety, performance, and skin compatibility.

Is the HACH Skin Body Scrub Australian Made?

Yes. Our body scrub is officially licensed by the Australian Made Campaign, it is formulated, filled, and packaged entirely in Australia.

Some of our ingredients are globally sourced to ensure the highest quality and efficacy, but every aspect of formulation, blending, and final assembly takes place locally. Our jars are purchased through an Australian supplier, but like most cosmetic packaging, they are manufactured offshore.

We’ve chosen not to include the green and gold kangaroo logo on our packaging, to stay true to our clean, minimal aesthetic.

As a licensed brand, we’re legally permitted to use the words Australian Made with or without the logo.

You can view our official listing on the Australian Made website here [https://australianmade.com.au/licensees/hach-skin ]

We’re committed to supporting Australian manufacturing wherever possible while maintaining uncompromising standards across every detail from what goes in, to what it comes in.